Everything your technology needs, under one roof.
Six services that work better together than they do bought from five different vendors. Take all of it, or start with the part that keeps you up at night.
Managed IT & Helpdesk
Someone’s laptop is the server. It sits under a desk in the back office, and it hums.
Unlimited support from people who know your setup by name. We watch, patch, and back up so the small things never become the expensive thing.
What’s included
- 24/7 monitoring and alerting
- Patch management and updates
- Backup and disaster recovery
- Onboarding and offboarding staff
What it looks like in practice
In practice this means you stop being the person who decides whether something is worth calling about. A machine that is slow, a printer nobody can reach, a new hire who needs accounts by Monday — those all go to the same place, and they get answered by someone who already knows how your office is put together. The monitoring runs whether or not anyone reports anything, so most of what we fix is work you never hear about.
Cybersecurity & Compliance
Your insurer sends a renewal questionnaire asking whether you have multi-factor on email. Nobody is quite sure.
Layered protection plus the paper trail your insurer, board, or auditor will eventually ask for. Security that people can actually live with.
What’s included
- Endpoint detection and response
- Phishing simulation and staff training
- Multi-factor and access reviews
- Policy documentation and reporting
What it looks like in practice
Most of the security questions a small business gets asked are not really technical — they are questions about whether anyone can prove what is in place. We close the actual gaps first, then produce the documentation that answers the questionnaire. The training is short and deliberately unembarrassing; staff who feel caught out by a phishing test stop reporting the real ones.
Microsoft 365 & Google Workspace
Half the team is on the old email system and half on the new one, and the shared drive exists in three places.
Migrations that finish over a weekend, licensing you are not overpaying for, and shared drives organized the way your team actually works.
What’s included
- Mailbox and drive migration
- License audit and cleanup
- SharePoint and shared drive design
- Mailbox security hardening
What it looks like in practice
The migration is the visible part and it is usually the easy part. The work that matters is the licence audit — most offices are paying for seats belonging to people who left, and for tiers that include things nobody uses. We do that audit before the move, so the thing you are migrating is the thing you actually need.
Network & VoIP
The wifi drops in the back office every afternoon, and the fix everyone has agreed on is to unplug the router and wait.
Wi-Fi that reaches the back office, a firewall that holds, and a phone system that follows your team home and back again.
What’s included
- Wired and wireless design
- Firewall and VPN configuration
- Hosted phone systems
- Cabling and new-office builds
What it looks like in practice
Wifi that fails in one corner is almost never fixed by a better router — it is fixed by putting an access point where the people are. We survey the actual building rather than the floor plan, then run cable to where coverage has to be. If you are moving or fitting out a new space, this is the cheapest possible moment to do it properly.
AI Automation
The same form gets typed into two different systems every day, by someone whose job is not typing.
Quiet automation for the repetitive work — intake forms, ticket routing, weekly reporting — with a human still holding the wheel.
What’s included
- Workflow and intake automation
- Document and data extraction
- Internal knowledge assistants
- Human review built in
What it looks like in practice
We start by finding the task that gets done the most times per week, not the one that sounds the most impressive. Usually it is retyping — an intake form into a scheduling system, a delivery note into accounting. Automating that gives back hours a week to a real person. Anything the automation is not certain about gets held for a human rather than guessed at.
Web Design & Digital Marketing
Someone searched for what you do, in your town, and found five competitors before they found your name.
A site that loads fast and says the right thing, plus the local search presence that brings the right phone calls in.
What’s included
- Website design and build
- Local SEO and Google Business
- Email and landing pages
- Analytics you can read
What it looks like in practice
For a local business the single highest-value thing is usually not the website at all — it is a complete, verified Google Business Profile with real photos, correct hours, and a steady trickle of reviews. We set that up first because it works while nobody is posting. The website then has something to be found from.
Not sure which of these you need?
That is what the assessment is for. We look at what you have, tell you what is solid and what is not, and you decide what to do about it.