Built for organizations without an IT department down the hall.
We are sized for the places where technology matters enormously and nobody has time to manage it — and we price it so that is not a problem.
Small business
Everything works, right up until the one day it does not, and there is no one to call.
At this size IT is somebody’s fifth job. It gets done when it breaks, by whoever is least busy, and the knowledge lives in one person’s head. That works until the day it does not — the day that person is on holiday, or has left, or the thing that broke is the thing everyone needs. We take that off the list entirely: one flat monthly rate, no in-house IT needed, and a number that a person picks up.
- One flat monthly rate, per user
- No minimum team size
- Everything documented, so it is not in one head
Mid-market
Your one IT person is very good, and has not taken an uninterrupted week off in two years.
You already have someone, and they are not the problem. The problem is that one person cannot be the monitoring, the after-hours cover, the security tooling and the project work all at once. Co-managed IT means they keep the relationships and the institutional knowledge, and we take the parts that do not need to be them — overnight alerts, patch cycles, the second pair of hands on a migration.
- Co-managed, not replacement
- After-hours and holiday cover
- Project capacity when you need it
Nonprofits
The donor database and the grant reporting live on a laptop that belongs to a volunteer.
Nonprofit IT has a particular shape: budgets that arrive in grant-shaped lumps, data that matters enormously and belongs to people who trusted you with it, and a team that turns over more often than a business of the same size. We work to that shape. There is also nonprofit licensing on most of the major platforms, and a surprising number of organisations are paying full price without knowing they qualify.
- Grant-friendly budgeting and timing
- Donor data handled deliberately
- Nonprofit licensing you may qualify for
Schools & education
A cart of thirty devices, a filtering requirement, and one teacher who became the tech person by accident.
Schools carry the device count of a mid-sized company, the compliance load of a regulated business, and the budget of neither. The devices go home and come back damaged, the filtering has to hold and has to be reportable, and whoever is running it usually has a teaching timetable as well. We take the infrastructure and the reporting so that person can go back to their actual job.
- Classroom device management at scale
- Content filtering with the reporting attached
- Summer-window project scheduling
Startups
You hired four people this quarter and set each of them up slightly differently.
Early on, every setup decision is made once and lived with for years. Identity, device management and access control are cheap to do properly at five people and expensive to retrofit at fifty — and the first serious customer or investor who asks a security question will ask it long before you feel ready. Getting the foundation right now means growth is hiring, not rebuilding.
- Identity and access set up once, properly
- Device management from the first laptop
- Answers ready for the first security questionnaire
Most people who call us did not think they were big enough.
If you are not sure you are the right size for managed IT, that is a fine reason to book the assessment. It is free, and it ends with a written answer either way.